 HOW TO ORDERWe guarantee that we present the best quality Japanese Kimono products for you. Please feel free to ask any questions. We are happy to assist you any time. |
||||
 ABOUT ORDER-MADE KIMONO
|
SHOPPING PROCESS
| 1. Find what you want Find the items you want from the catalogues referring to the detail pages. Click the ORDER button to open the order form. Then complete the form and click SEND button. 2. Get an estimate After we receive your order, we will send you an estimate (INVOICE) as an order confirmation which includes delivery cost, total price, bank information etc. 3. Payment There are two ways to pay, by Credit card or bank transfer. For the details, please click here 4. Get the Products Please click here to see about shipping details. We are happy to assist you with any enquires you may have in regards to shipping etc.  |
SHIPPING
| We will email you to tells the delivery date
of your order in advance. The shipment is
usually by EMS. Usually it takes between
2-4days for delivery. (e.g. 1kg to Europe = 2800yen / $25.5) We will tell you the full delivery cost in the confirmation email. If you have any requests about shipping, please contact us. |
PAYMENT
| We accept payment by Credit card and bank
transfer. Credit card We accept Visa, Master and JCB card.  We will ask you about your card information in the confirmation email. Then please tell us the number and other details by reply or FAX. Bank transfer We will tell you about the details of our bank account or other information you need to pay in the confirmation email. |
Replacement
| You may return any product except Kimono
you have ordered from us within 14
days from
receipt of delivery. For finished Kimono,
we are sorry but we cannot accept replacement.
Before you return the product, please
inquire
to us about it and indicate the reason
for
the return, and whether you would prefer
a replacement or exchange. |
 If you have any questions or requests, please
contact us
|
| Kita-Cho 3-53 Toyota City Aichi Japan Postcode: 471-0027 T. +81 (0) 565-32-0280 F. +81 (0) 565-32-0668 |
kimono KOYUKI-YA
© KOYUKI-YA All rights reserved. Designed by ©Shinzi Katoh